A specialist disability insurer operating without reinsurance required an underwriting manual to support its underwriting operations. A key requirement was the ability to support ratings across multiple deferred periods, including day-one cover.

The underwriting philosophy provided within RiskApps was used as the initial foundation and has since been adapted to reflect the insurer’s own approach to underwriting specific medical conditions, including its use of exclusions where appropriate.

Using the RiskApps content management tools, the insurer has incorporated its own underwriting philosophy and aligned the manual with its automated underwriting rules engine. This helps ensure consistent underwriting outcomes between the underwriting engine and the manual.

The underwriting manual is maintained alongside the insurer’s rules release cycle so that both remain aligned as underwriting criteria evolve.